Support

Support, Questions, FAQ and Spare parts

For support on products, question, FAQ and spare parts request please visit our dedicated support pages. Here our Multilanguage agents will reply quickly and with clear answers

Ewent: www.support.ewent-online.com

Eminent: www.support.eminent-online.com

Warranty

Ewent and Eminent provides a clear warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Item Category Warranty (Months)
Cables 60 or lifetime
TV and Monitor Brackets 60
External enclosures 60
HUBs and Cardreaders  60
Chargers 24
Power supply and UPS* 24
Powerstrips 24
Gaming 24
Mice and Keyboard 24
Speakers 60
Notebook cases and sleeves 24
IP cameras and Alarm systems 24
Networking 24
Video switches, splitters, extenders 24

*batteries 6 months

Driver, Software, Manuals and Documents

Use the following tool to search for driver, manual and documents of our products.